BUS.268 Air Forwarder Operations & Work-Flow

Course Content:

• Airfreight Forwarder Services—Overview

  • What is an Airfreight Forwarder?

  • The Air Forwarding Process

  • Introduction to Terminology, Other Players and Services

• Air Cargo Documentation

• Additional Requirements for International Shipment (Review)

• IATA & IATA Cargo Agency

• Preparation of air waybills (domestic, international)

• Cargo Insurance vs. Carrier Liability

• Air Forwarder Customer Service and Operational Process

• Air Cargo Preparation and Handling

• Cargo Pick-up, Inspection & Acceptance by Trucker

• Cargo Routing & Booking

• Air cargo Consolidation and Gateway Operations

• Terminal Organization & Responsibilities

• Use of Aircraft Containers and Pallets

• Cargo Handling by Airlines

• Air Forwarding Business Issues

Please direct questions about this program to:

Graciela Phelps

CITD - Logistics Program Director

Bay Area Center for International Trade Development

Skyline College

3300 College Drive, Bldg. 5

San Bruno, CA 94066

Phone:  (650) 738-7098

Fax:     (650) 738-7090

phelps@bayareacitd.com

www.bayarealogistics.org

www.skylinecollege.edu